Privacy Policy
Sunrise Tea (referred to below as “we” or “the shop”) values your privacy. This policy explains how we collect, use, and protect your personal information when you browse and shop on this site.
Last updated: July 2026
Information We Collect
When you create an account, place an order, or contact us, we collect only what is needed: your name, email address, phone number, shipping address, and order history. The site also uses cookies to remember your language preference and cart so your shopping experience stays smooth. We use Google Analytics and the Meta (Facebook/Instagram) pixel to gather anonymous browsing and shopping statistics (such as pages visited, add-to-cart, and purchases) to measure performance and run ads; this is not used to identify you personally.
How We Use It
Your information is used only to process orders and shipments, provide customer service, send order updates, and — with your consent — share news about new teas or offers. We never sell your personal information or share it with third parties unrelated to your purchase.
Sharing with Third Parties
To complete your order, we share necessary details with our logistics partners (for delivery) and payment providers (for processing). All payments are encrypted and handled by the payment provider — we never see or store your card details.
Storage & Security
We take reasonable technical and organisational measures to protect your information, and keep it only for as long as needed to provide our services. If you ask us to delete your account, your data is handled within the legally required period.
Your Rights
Under Taiwan's Personal Data Protection Act, you may at any time request to access, review, supplement, or correct your personal data, or ask us to stop collecting, processing, or using it, or to delete it. To exercise these rights, email service@sunrise-tea.com and we will take care of it promptly.
Changes to This Policy
Any updates to this policy will be posted on this page. For significant changes, we will notify you via a site announcement or email.